Essentials of Communication 115
This class explains core concepts behind effective workplace communication. Concepts covered include the importance of active listening and empathetic listening, the pivotal importance of attentive listening, effective verbal and nonverbal communication, mastering written communication, navigating communication obstacles, and resolving workplace conflicts.
After taking this class, users will understand the essentials of communication that help to foster collaboration, understanding, and productivity while avoiding or successfully resolving misunderstandings, costly mistakes, and problematic conflicts.
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Difficulty Beginner
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Format Online
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Number of Lessons 10
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Language English

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