Supervisor Essentials

Team Leadership 160

This class teaches the basics of effectively leading a team, including picking team members and resolving conflicts. Includes an Interactive Lab.

  • Difficulty Beginner

  • Format Online

  • Number of Lessons 14

  • Language English


Or fill out this form and a specialist will contact you shortly

Course Outline
  • Objectives
  • What Is a Team?
  • Setting Up a Collective Goal
  • Teams in Manufacturing
  • The Role of a Team Leader
  • Other Team Roles
  • Picking Team Members
  • Working with a Pre-Existing Team
  • Working for Better Performance
  • Avoiding the Pitfalls of Autonomy
  • Team-Based Decision Making
  • Team Conflicts
  • Reframing a Team Conflict
  • Summary
  • Distinguish between a group and a team.
  • Describe a collective goal.
  • Identify the elements of a good team.
  • Describe the role of a team leader.
  • Describe the roles of team members.
  • Describe the three skills of ideal team members.
  • List the methods for establishing leadership of a pre-existing team.
  • List the issues used to stress the importance of performance.
  • Explain how to avoid the pitfallsof autonomy.
  • Describe team-based decision making.
  • Explain how to solve a team conflict.
  • Describe how to reframe a conflict.
Vocabulary Term


A method of decision making in which various possible solutions are proposed and neutrally debated by the members of a team. Advocacy is not the most productive decision making method because it pits the team against itself.


Being able to function alone without management intervention. Being autonomous can be good for a team, but can also lead to many problems if not carefully handled.

collective goal

A goal that requires more than one person to complete. Making a single product is a collective goal for a team because the team members must work together to reach the goal.


The role assumed by a team leader who issues orders to team members instead of working with them. Team leaders should avoid co-opting the role of commander.


Any number of people put together in a work environment without the benefit of a unifying collective goal.


The role assumed by a team leader who works alongside team members to achieve goals. Team leaders should strive to be guides.


A method of decision making in which a team comes together to propose solutions to a problem. Inquiry is productive because each team member is encouraged to suggest advantages and disadvantages to each proposed solution.


An additional role for a team leader to act as a communicator between the team and other groups.

mutual accountability

The element of a good team that requires that all team members are held equally responsible.

open communication

The element of a good team in which the free exchange of ideas and objections is encouraged.


A team member whose role is to take notes at meetings and give copies to everyone else on the team.


To change how people view a conflict to allow for different approaches to that conflict.

specific team purpose

The element of a good team that requires the team to have a set and detailed goal that the whole team knows and works towards.


Any group of people that works closely together to accomplish a collective goal.

team leader

The person put in charge of guiding the team.

time keeper

A team member whose role is to keep meetings on track and on time.